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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Saenz

July 16, 2026

5  out of  5
rating by Andrea Saenz
"I highly recommend Mireya Miranda for anyone looking for business insurance. She helped me secure all of my business insurance needs, including general liability, commercial auto, and workers' compensation coverage. Mireya is incredibly knowledgeable, responsive, and professional. She always answered my questions quickly and took the time to explain my options, making the entire process easy and stress-free. She also worked hard to find us excellent coverage at very competitive rates, which saved our business money.
If you're looking for an insurance agent who truly cares about her clients and goes above and beyond, Mireya Miranda is the one to call."
We responded:
"Thank you so much for the 5 stars, Andrea! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Michelle Broughton

July 16, 2026

5  out of  5
rating by Michelle Broughton
"Craig and his team have always gone above and beyond to make sure I have the coverage and access to services I need."
We responded:
"Thanks so much for the fantastic rating, Michelle! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jheyson Ferrufino vargas

July 16, 2026

5  out of  5
rating by Jheyson Ferrufino vargas
"Muy buena atencion con
Mireya Miranda"
We responded:
"Gracias por tu comentario, Jheyson. Nos alegra saber que Mireya Miranda te brindó una atención excelente. Si necesitas más ayuda con tus seguros, no dudes en contactarnos."
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Melany Hearin

July 15, 2026

5  out of  5
rating by Melany Hearin
"Mireya is my agent and I'm very pleased. Not only she took the time to answer all my questions, but she speaks Spanish which allow me to understand all about what insurance i need in my native language."
We responded:
"Melany, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Gabriella Chebat

July 15, 2026

5  out of  5
rating by Gabriella Chebat
"Maria is absolutely amazing! She made the entire insurance process so easy and stress-free. She is incredibly kind, knowledgeable, patient, and always took the time to answer all of my questions. You can truly tell she cares about her clients and goes above and beyond to make sure you’re taken care of.
If you’re looking for someone who is honest, professional, and genuinely wants the best for you, I highly recommend Maria. Thank you for your outstanding service and for making everything such a wonderful experience. I’m so grateful to have you as my State Farm agent!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Craig Griffith’s team. "
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Carlos Chanez

July 10, 2026

5  out of  5
rating by Carlos Chanez
"I am very grateful to Ms. Mireya for the excellent service she has provided during the four years I have been insured with State Farm; she is always kind and knowledgeable attentive regarding our insurance policies."
We responded:
"We are pleased to learn that Ms. Mireya has consistently offered you attentive and knowledgeable service concerning your insurance policies. Thank you, Carlos, for your feedback and for selecting our agency over the past four years. We appreciate your choice!"
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Ali Rmaite

July 9, 2026

5  out of  5
rating by Ali Rmaite
"I had a great experience working with Maria! As a first-time homeowner, I had a lot of questions, and she made the entire process so much easier. She took the time to explain everything clearly, was incredibly patient, and worked hard to find me the best homeowners insurance quote. I never felt rushed, and she was always willing to help every step of the way. Thanks to Maria, I felt confident and well taken care of throughout the process. I truly appreciate all of her help and highly recommend her to anyone looking for excellent service and someone who genuinely cares about their clients!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Craig Griffith’s Team here in Springfield . "
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Amanda Fertig

July 8, 2026

5  out of  5
rating by Amanda Fertig
"I highly recommend the office of Craig Griffith-State Farm. Darla Cable, on the life insurance side, is fantastic. She is always friendly, outgoing, helpful and very knowledgeable. The customer service, knowledge and understanding that I receive from Darla is outstanding. I can't say enough good things about her or the entire office for that matter!"
We responded:
"Amanda - Thank you for such a wonderful review. Customer service is a top priority at our office, so I'm pleased to hear that you've had a great experience. Rosanna and the rest of our team really appreciate your feedback."
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Lemene

July 8, 2026

5  out of  5
rating by Lemene
"I have worked with both Darla and Megan. They are responsive and very helpful when responding to my specific questions."
We responded:
"Thanks for choosing us, Lemene! We’re thrilled to hear Darla and Megan were able to help with your questions and provide the level of service you deserve. We’re grateful for your support and look forward to being here whenever you need us."
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Vicki Burkett

July 7, 2026

5  out of  5
rating by Vicki Burkett
"Darla Cable was very pleasant and took the time to explain all of the details of my policies. She is extremely knowledgeable and made great suggestions based on my policies and my own needs."
We responded:
"Vicki, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Craig Griffith’s Team—we are always here to help!"
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Jose Reyes

July 2, 2026

5  out of  5
rating by Jose Reyes
"Mireya has always the answer to all my questions, she is the best."
We responded:
"Thanks, Jose! It was a pleasure working with you, and we're so grateful you took the time to leave us a review. Your support means so much to our entire team, and we're always here if you need us."
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Alex Blust

July 1, 2026

5  out of  5
rating by Alex Blust
"Darla was incredibly helpful with setting up my auto and renters insurance. She took the time to answer all of my questions, explained everything clearly, and made the whole process easy and stress-free. I really appreciate her professionalism and friendly attitude. Highly recommend working with Craig Griffith State Farm and Darla if you’re looking for great service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Craig Griffith’s Team! We deeply appreciate your kind words here in Springfield . "
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Bora Durdu

June 29, 2026

5  out of  5
rating by Bora Durdu
"Great to have been working with the insurance team at Baxter Griffifth, especially with Darla."
We responded:
"We truly appreciate your feedback, Bora! It’s great to hear your experience with Darla and the team has been such a positive one. We’re honored to have earned your trust and will always be here to help with your insurance needs."
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Christine Woodruff

June 29, 2026

5  out of  5
rating by Christine Woodruff
"Great customer service and very detail oriented. Darla Cable"
We responded:
"Thank you for the 5-star review, Christine! Here on State Farm Agent Craig Griffith’s Team, we are proud to serve our community and appreciate your recognition. "
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Gisella Hernadez

June 29, 2026

5  out of  5
rating by Gisella Hernadez
"Recomiendo ampliamente a Mireya Miranda mi agente. Me explicó con paciencia las diferentes coberturas para mis autos y negocio asegurándose de que entendiera todo antes de firmar. Excelente, trato, y servicio."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Aaron Raffle (Coach Raffle)

June 26, 2026

5  out of  5
rating by Aaron Raffle (Coach Raffle)
"I have been working with this office since I moved to VA (26 years ago!). Craig has always been incredibly helpful - and we have had a tremendous experience with Darla on the life insurance side! Couldn’t ask for a better agent!"
We responded:
"Aaron, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mike Ryan

June 25, 2026

5  out of  5
rating by Mike Ryan
"We have been with Craig’s team for decades at this point. It was time to renew our life insurance and we had our first opportunity to interact with Darla Cable. She was knowledgeable, thorough, patient, and appropriately persistent (a needed trait with my family!). She made an unexciting, necessary interaction a pleasant experience."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Craig Griffith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sabrina Porta

June 24, 2026

5  out of  5
rating by Sabrina Porta
"We have been with Craig Griffith’s office for almost 15 years now, through renters, car, and home insurance. Darla is an amazing advisor and talks through all scenarios and gives guidance like a friend. They are very responsive and trustworthy - highly recommend!"
We responded:
"Sabrina, we want to express our heartfelt gratitude for taking the time to share your review! Your trust and support truly mean the world to us, and we want you to know that we are always here to assist you with anything you may need. Thank you for being such an important part of our insurance family! We appreciate you!"
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Antonio Simpson

June 23, 2026

5  out of  5
rating by Antonio Simpson
"Darla delivered outstanding service from start to finish. She explained every life insurance option with clarity and ensured I felt confident in my decisions. A truly reliable and knowledgeable State Farm agent."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Wayne Marple

June 23, 2026

5  out of  5
rating by Wayne Marple
"Darla was very helpful with purchasing my life insurance. She is very pleasant to work with. I recommend contacting her if you need any insurance."
We responded:
"Wayne, you just made our day! We’re so glad Darla was able to help with your life insurance purchase. Thanks for taking the time to share your experience — we’re here whenever you need us."
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Kelly Copping

June 9, 2026

1  out of  5
rating by Kelly Copping
"This agent’s office is very poorly run and they are unable to understand or explain basic billing practices. I cancelled my policies in May and was charged for the renewal in June. Upon trying to contact them to understand why, I was given multiple reasons that were inconsistent and false (I cancelled too late (even though I have a confirmation letter of the cancellation date), my new State Farm agent was applying the payment to the new policies (not accurate for state to state transfers), and finally that I lost a multi line discount in February (which was never communicated to us and still doesn’t make sense why I would be charged in June)). Roshanna was rude to me and consistently spoke over me and even called my new agent and was rude to them and misled me about their conversation. They won’t let you actually speak to Craig when asked and consistently say he is busy or in meetings. She claimed she would have billing put together a statement for me - which is interesting that a statement needs to be created for something I was already charged for with no paper trail. This office is very dishonest and misleading in my experience.

Highly recommend insuring elsewhere."
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Sucheep Piyasirisilp

October 20, 2025

5  out of  5
rating by Sucheep Piyasirisilp
"I asked for information regarding HOA master plan of the condominium that I wanted to buy. Within a few hours, his staff replied with attachment of the certificate. Mr. Griffith promptly answered my email as well, such an excellent service."
We responded:
"Thank you, Sucheep, for your kind words and for taking the time to share your experience. We're glad to hear that our team was able to assist you quickly and effectively. If you have any more questions or need further assistance, feel free to reach out. "
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sid Hamada

April 16, 2025

5  out of  5
rating by sid Hamada
"Great Service, timely service and get instant resolution.

Susana was very friendly, efficient and get us a quick update to our master umbrella COI to meet our mortgage insurance's specific and demanding requirements.

Great Job. Great Experience. Highly recommended!"
We responded:
"Thank you, Sid, for your great feedback! We're happy to hear that Susana helped you well and met your needs. Your recommendation is very important to us, and we're here whenever you need us."
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Mary Elizabeth

April 26, 2024

5  out of  5
rating by Mary Elizabeth
"Roxana mi agente favorita , que brinda una excelente atención al cliente me siento muy agradecida por conocerte hace años trabajando para state farm"
We responded:
"Thank you for your kind words! We are thrilled to hear that Roxana has provided you with excellent customer service over the years. We appreciate your loyalty to State Farm."
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Clarixa Chirino

April 23, 2024

5  out of  5
rating by Clarixa Chirino
"Excellent service agents are very nice and very helpful. Always there for us and excellent support. Rosanna Stout has always been very helpful and goes the extra mile to help us."
We responded:
"Thank you for your kind words! We are delighted to hear about your positive experience with Rosanna. Providing excellent service and support is our top priority. We appreciate your trust in us."